The exact shipping cost will be calculated at checkout, based on the address you provide during the order placement process. This allows for accurate and fair shipping rates tailored to your specific location. Once your order is placed, you can expect an estimated delivery time of 2 to 4 Working days.

Once your order is placed, you’ll receive an email with a tracking link. Look for it in your mailbox and be sure to add “nutrifactorkn.com” to your email address book. If you need assistance, please call or WhatsApp +254 732 282 441 , or email us at tulipsessentials@gmail.com .

Any product may be returned within 10 days of purchase if the packing is not opened. If you have opened the packing and are not satisfied with it, please call or Whats App +254732282441 , or email us at tulipsessentials@gmail.com and the customer care agent will guide you accordingly.

• If you purchased Nutrifactor products online on another website, please follow the instruction on that site for returns and refunds.
• If you purchased Nutrifactor products at one of our distributors, partners, please return the item to that store according to their return and refund policy.